Wealth Operations Specialist

Eastern Bank•Boston, MA

1h•$20 - $31•Hybrid

About The Position

The Wealth Management Operations Specialist supports daily operational functions across Eastern Bank’s Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. The role supports onboarding, asset movement, cash management, billing, reconciliations, securities processing, vendor platforms, and operational risk controls, while partnering with Client Service, Compliance, Finance, custodians, and external vendors. Consistent accurate execution, a strong sense of urgency and attention to deadlines, and an end-to-end view of data, client, and Bank impact are expected. This is a hybrid role with 2–3 days a week in Boston.

Requirements

2–8+ years of relevant operations experience, depending on grade level.
Proficient PC skills with Microsoft Office Suite productivity applications, such as Excel and Teams.
Strong written and oral communication skills.
Highly organized, able to manage multiple tasks and meet strict deadlines, and able to work well in a team environment.

Nice To Haves

Bachelor’s degree in Accounting, Finance, or a related field is preferred.

Responsibilities

Process new and existing accounts end to end, including validating documentation, performing OFAC screening, setting up custodians, configuring fees, and managing data integrity.
Process internal, external, and complex transfers, stock gifts, and cost basis validation.
Post cash, ACH, check, and wire activity; perform daily and monthly reconciliations; and investigate wires.
Administer billing and fees, including setup, maintenance, accruals, collections, adjustments, and reporting.
Process securities and corporate actions, including corporate action elections, class actions, settlements, and documentation.
Research general ledger variances and perform settlement reporting, house account reconciliations, and vault reconciliations.
Support operational controls and compliance, including IRS and regulatory compliance, SOP maintenance, audit support, escheatment, and business continuity management activities.
Administer custodian and vendor platforms, including user access, platform administration, vendor monitoring, and change management.