Wealth Operations Specialist

Eastern Bank•Boston, MA

3h•$23 - $37•Hybrid

About The Position

The Wealth Operations Specialist performs and reviews daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. Building on full proficiency in core Specialist I functions, this role owns one or more specialized focus areas and serves as a day-to-day escalation point and quality control reviewer for less experienced staff. The position requires accurate execution, urgency, attention to deadlines, and an end-to-end understanding of impacts on data, clients, and the Bank. This is a hybrid role based in Boston, with an in-office presence of 2–3 days per week.

Requirements

4–6 years of relevant wealth management or financial services operations experience, including proficiency across the core Specialist I functions.
Proficient PC skills in Microsoft Office Suite productivity applications, with advanced Excel capability.
Strong written and oral communication skills.
Highly organized, with the ability to manage multiple tasks, meet strict deadlines, and review and train less experienced staff.

Nice To Haves

Bachelor's degree in Accounting, Finance, or a related field preferred.
Working knowledge of trust and wealth platforms.
Experience with SEI Wealth Platform and Salesforce preferred.

Responsibilities

Process and conduct secondary reviews of new and existing accounts, validate documentation, perform OFAC screening, arrange custodian setup, and manage data integrity.
Process and review internal, external, and complex asset transfers, and resolve aged and failed items.
Post cash, ACH, check, and wire activity; perform daily and monthly reconciliations; and investigate wires.
Set up and maintain fees, manage accruals and adjustments, and review fee exceptions before release.
Process corporate action elections, class actions, and settlements, including complex or time-sensitive items.
Research and resolve general ledger variances, perform settlement reporting, and produce recurring operational reports.
Support IRS and regulatory compliance, draft standard operating procedures, test controls, provide audit support, manage escheatment, and perform business continuity management activities.
Administer custodian and vendor functions, including user access, platform administration, vendor monitoring, and change management.
Own assigned specialized focus areas; provide quality control reviews, training, and team lead coverage for production deadlines.