Waverly Team Member PT

CHAMPION XPRESS CAR WASH•Waverly, IA

8d•$10 - $12•Onsite

About The Position

The Waverly Team Member helps operate the car wash safely and provide guest service. The role includes preparing and loading vehicles, operating and cleaning car wash equipment, supporting vacuum services, and maintaining a clean and organized facility. Team Members are expected to meet operational KPIs, follow safety procedures, engage guests using the 4 Steps of Service, and support membership sales and success. The position is part time, with a listed hourly range of $10.00–$12.00, and is eligible for cash and digital tips.

Requirements

Knowledge of property safety and layouts, items that should not be washed, tunnel equipment, and emergency-stop locations.
Knowledge of the three single-wash packages and membership management.
Fluency in the LEAP Conflict Resolution process.
Ability to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
Ability to lift up to 50 lbs.
Ability to remain on one’s feet for 100% of the day and work outside.
Willingness to attend mandatory training sessions, team meetings, and cleaning activities.

Responsibilities

Greet guests as they approach the car wash tunnel and engage each guest using the 4 Steps of Service.
Safely guide and load vehicles according to their size, prepare vehicles for washing, remove mud from wheel wells when appropriate, and inspect vehicles for safety before washing.
Operate and make key adjustments to car wash equipment; know emergency-stop locations and handle tunnel incidents safely and effectively.
Provide vacuum service and observe the vacuum area to support guest satisfaction.
Explain the three single-wash packages and inform retail guests about memberships; support member visit success and membership management.
Present the company’s Difference to guests.
Train new Team Members using approved training modules.
Use license plate recognition and RFID sticker reads, and communicate key vehicle information and equipment retractions to the crew.
Complete the daily shift report and participate in the nightly close-down checklist.
Learn to safely open and close the car wash with leadership, and learn backroom safety and equipment procedures.
Clean and maintain the facility, including equipment, walls, trenches, vacuums, trash cans, and the lot.
Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Attend mandatory training sessions, team meetings, and cleaning activities.
Complete other duties assigned by management.