PT Seasonal Team Member

Michaels Stores•Salisbury, MD

1d•$15 - $18•Onsite

About The Position

The Seasonal Team Member delivers friendly customer service, helps customers shop and locate products, provides solutions, and ensures a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram work, merchandise recovery and maintenance, inventory optimization, and assigned ad-set duties. Team Members also support omnichannel services, shrink and safety programs, and company procedures and standards. The position includes cross-training in Custom Framing sales and production, along with other duties as assigned. This position is in a public retail store. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may be assigned for cart retrieval or truck unloading. Work hours include nights, weekends, and early mornings. Physical demands include standing for long periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, and lifting heavy boxes or accessing high shelves using a ladder or similar equipment. Michaels requires team members in this role to be at least 16 years old. Reasonable accommodations may be available through an interactive process.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery, to support a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
Support shrink and safety programs.
Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to comply with applicable laws and requirements.
Interact with others respectfully, maintain a positive approach in difficult situations, support the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.