PT Seasonal Team Member

Michaels Stores•Coral Springs, FL
•Onsite

About The Position

The Team Member delivers friendly customer service, helps customers shop and find products, and provides a fast, friendly checkout experience. The role includes cash handling, explaining the benefits of the Rewards program and Private Label Credit Cards, completing enrollments, and educating customers about the Voice of Customer survey. Team Members also assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes. Store duties include unloading trucks, stocking merchandise, working on planograms, completing merchandise recovery and returns, maintaining store presentation and in-stock standards, performing Store In Stock Optimization (SISO) and AD set duties, and supporting shrink and safety programs. Team Members follow company procedures and policies, interact respectfully with customers and colleagues, and are cross-trained in Custom Framing sales and production. Other duties may be assigned. This is a seasonal position in a public retail store. Work may include nights, weekends, early mornings, and some outdoor tasks, such as retrieving carts or unloading trucks. Public areas are climate controlled, while some stock rooms may not be. The frame shop includes a glass cutter and heat press. Applicants must meet applicable legal requirements and be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Must satisfy applicable federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Explain the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact with others respectfully, remain positive in difficult situations, promote the organization's vision and values, and serve as a positive role model for other Team Members.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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