PT Seasonal Service Team Member-10

Michaels Stores • Santa Fe, NM

4d • Onsite

About The Position

The Service Team Member provides friendly customer service in a retail store, helps customers find products and solutions, and delivers a fast, friendly checkout experience. Duties include early-morning stocking, truck unloading, stocking and planogram work, merchandise recovery, and maintaining store presentation and in-stock standards. Team members also support online order fulfillment, customer loyalty and credit card programs, safety and shrink initiatives, and may be cross-trained in custom framing sales and production. This is a seasonal, part-time role in the Santa Fe, New Mexico store. Work hours may include nights, weekends, and early mornings.

Requirements

• Must be at least 16 years old.
• Applicants in the United States must satisfy federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Inform customers about the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact respectfully and positively with others, promote the organization’s vision and values, and serve as a positive role model for other Team Members.
• Cross-train in custom framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed