Waterpark Supervisor

Kalahari Resorts & Conventions•Round Rock, TX

3d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Waterpark Supervisor responsible for guest and associate safety across pools, hot tubs, slides, attractions, and interactive features in indoor and outdoor waterpark areas. The role includes applying life-saving skills and first aid when needed. As part of the leadership team, the Waterpark Supervisor guides, supports, and inspires associates while delivering excellent guest experiences. The supervisor helps ensure guests feel welcome and safe and receive responsive, friendly, and courteous service.

Requirements

A leadership style rooted in collaboration, respect, and service to others.

Nice To Haves

Starguard Lifeguard Instructor certification in waterpark or special facilities; preferred but not required.
At least 1 year of experience in a supervisory role; preferred.

Responsibilities

Assist the Waterpark Manager with associate training and in-service training, and demonstrate rescue skills upon request.
Ensure lifeguards and EMTs perform to standards established by Kalahari's certifying agency and management team.
Walk the entire waterpark floor throughout shifts to check safety concerns, guest satisfaction, and lifeguard performance.
Conduct morning and evening in-services and ensure participants complete required documentation.
Prepare required paperwork, including forms, write-ups, reports, and schedules, in an organized and timely manner.
Work with the waterpark maintenance team to monitor equipment and ensure it remains safe, clean, and in excellent working condition.
Cross-train and assist in other park operations roles, including Lifeguard and Ride Operator, based on business needs.