Beverage Supervisor - Waterpark

Kalahari Resorts & Conventions•Pocono Manor, PA
•Onsite

About The Position

Kalahari Resorts & Conventions is hiring a Beverage Supervisor to support the waterpark beverage team’s daily operations. The role includes assisting behind the bar, interacting with guests, and overseeing a safe workplace. As part of the leadership team, the supervisor guides, supports, and inspires associates while helping deliver extraordinary guest experiences and ensuring guests receive welcoming, responsive, friendly, and courteous service. This is an hourly, full-time position with work hours and days that vary according to business needs; evening and weekend work is regularly required.

Requirements

  • Must be at least 21 years of age.
  • State and local laws may require alcohol awareness or safety-class certification and food-handling certifications.
  • Leadership style rooted in collaboration, respect, and service to others.

Nice To Haves

  • Three years of extensive experience in bar, restaurant, kitchen, hotel, or resort management is preferred.

Responsibilities

  • Understand and follow policies, procedures, standards, specifications, guidelines, and training programs for all beverage outlets within the resort.
  • Ensure food and beverage products are consistently prepared and served according to venue recipes, portioning, and serving standards.
  • Fill in where needed to maintain guest service standards and efficient daily operations.
  • Ensure equipment is clean and in excellent working condition through personal inspection and preventative maintenance programs.
  • Ensure bartenders, barbacks, and cocktail servers deliver orders on time and to quality, consistency, and specification standards.
  • Assist the Beverage Manager in developing, coaching, and training new and existing staff in managerial and professional development.
  • Interact with guests and help provide welcoming, responsive, friendly, and courteous service.
  • Oversee a safe workplace.

Benefits

  • Career growth opportunities with promotion from within.
  • 401(k) matching.
  • Paid time off.
  • Holiday compensation.
  • Health coverage for full-time associates.
  • Dental coverage for full-time associates.
  • Vision coverage for full-time associates.
  • Employee appreciation events.
  • Discounts and perks at all resorts.
  • Education assistance programs.
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