Waterpark Supervisor

Westgate Resorts • River Ranch, FL

5d • $19 - $20 • Onsite

About The Position

The Waterpark Supervisor helps ensure that pool and waterpark areas are safe, enjoyable, and welcoming for guests at Westgate River Ranch Resort & Rodeo. The role combines staff training and supervision with waterpark programming, scheduling, policy implementation, planning, and marketing support. The supervisor is expected to demonstrate integrity, passion, and a strong work ethic. The position pays $18.50–$19.50 per hour, with a starting rate of $18.50 per hour.

Requirements

• High school degree or equivalent.
• Must be able to react quickly in emergency situations.
• Strong verbal and written communication skills, including the ability to speak effectively with guests and team members.
• Strong time-management skills and the ability to multitask and meet deadlines.
• Ability to recognize unsafe and hazardous situations and react properly.
• Ability to lift up to 50 pounds occasionally and lift and/or move more than 100 pounds with assistance.
• Must be able to work in wet, humid, outdoor conditions and extreme heat and sun exposure.
• Must be at least 18 years old and have a valid Florida driver's license to drive company golf carts.
• Must pass a background check and drug test and prove eligibility to work in the United States.
• Applicants who smoke or use tobacco products will not be considered, except where prohibited by law.

Nice To Haves

• American Red Cross Lifeguard, CPR, First Aid, and AED certifications are preferred but not required before hire; certifications will be provided upon hire and are required to start.

Responsibilities

• Conduct classes, training, and in-service training for aquatics staff.
• Develop, implement, and monitor programming and schedules for waterpark operations.
• Direct implementation of department policies and procedures through analysis, planning, and use of utilization data and other inputs.
• Develop detailed, realistic, and comprehensive plans that support organizational objectives.
• Communicate with internal and external customers tactfully and diplomatically to defuse anger, gather accurate information, and resolve conflict.
• Supervise a team, including resolving conflict, coaching and developing team members, promoting teamwork, and managing performance.
• Prepare, design, order, and distribute waterpark marketing materials.
• Perform other tasks as assigned by the Manager of Waterpark & Activities.

Benefits

• Paid training and certification.
• Free lunch and waterpark entry.
• Medical, dental, and vision coverage.
• Paid vacation, sick, and personal time.
• Paid holidays.
• 401(k) with company match.
• DailyPay access to earned income.
• Pregnancy, parental leave, and adoption assistance.
• Wellness programs.
• Flexible spending accounts.
• Tuition assistance.
• Military leave.
• Employee Assistance Program.
• Life, disability, accident, critical illness, and hospital insurance.
• Pet insurance.
• Loyalty-program discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
• Low-cost gym membership.
• Scholarship of up to $40,000 each year for one eligible dependent of a current team member.
• Career growth and advancement opportunities.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED