Waterpark Manager

Westgate Resorts • River Ranch, FL

5d • Onsite

About The Position

As a Waterpark Manager, you will lead the daily operations of our one-of-a-kind water park while ensuring a safe, fun, and welcoming environment for guests and Team Members. You will oversee Aquatics staff, maintain safety and certification standards, develop operating programs and schedules, and help deliver an exceptional guest experience.

Requirements

• Bachelor's degree from a four-year college or university, or 2–3 years of related experience and/or training in an Aquatics department or large resort program, including at least 2 years in a supervisory capacity, or an equivalent combination of education and experience.
• American Red Cross Lifeguard, CPR, First Aid, and AED certifications preferred.
• Strong leadership, communication, organization, and time-management skills.
• Ability to recognize unsafe or hazardous conditions and respond appropriately and quickly during emergencies.
• Proven ability to multitask, meet deadlines, resolve conflicts, and lead a diverse team.
• Must be at least 18 years of age and possess a valid Florida driver's license to operate company golf carts.
• Ability to lift up to 50 pounds and lift or move more than 100 pounds with assistance.
• Ability to work in wet, humid, and outdoor conditions, including extreme heat and sun exposure.
• Must be available to work weekends, holidays, and flexible schedules as business needs require.
• Applicants who smoke or use tobacco products will not be considered for employment.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, safety, integrity, and exceptional guest service.

Nice To Haves

• American Red Cross Lifeguard, CPR, First Aid, and AED certifications

Responsibilities

• Recruit, hire, train, coach, and develop Aquatics Team Members while maintaining appropriate staffing levels.
• Conduct Aquatics classes, training, and in-service training programs.
• Develop, implement, and monitor waterpark programming, schedules, and daily operations.
• Establish clear responsibilities and expectations for the Waterpark team.
• Ensure all lifeguard certifications remain current and comply with American Red Cross requirements.
• Implement and maintain department policies, procedures, and safety standards.
• Analyze utilization data and operational information to support effective planning and decision-making.
• Conduct performance management, resolve conflicts, promote teamwork, and support Team Member development.
• Attend weekly meetings with department heads, supervisors, and managers.
• Conduct monthly department meetings and prepare operational reports.
• Prepare supervisory and accident reports while maintaining current knowledge of emergency and safety procedures.
• Maintain accurate Waterpark inventory records and coordinate reporting with CFI and Westgate accounting departments.
• Monitor weather and other conditions and make safety-based decisions regarding Waterpark operations, including temporary closure when necessary.
• Perform additional duties as assigned by the Director of Waterpark & Activities.

Benefits

• Free lunch
• Water park entry
• Career advancement opportunities
• Fun and engaging work environment
• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

What This Job Offers

• Job Type: Full-time
• Career Level: Manager