Water Service Technician

Team Builder Recruiting•Bedford, PA
•Onsite

About The Position

Martin Water Conditioning is hiring a Water Service Technician in Bedford, Pennsylvania. The technician services, maintains, troubleshoots, repairs, and installs residential and commercial water treatment systems, including water softeners, drinking water systems, and filtration equipment. The role involves managing daily service calls independently while coordinating with office support and regional technicians, explaining system issues and options to customers, and building lasting customer relationships through dependable service. The position offers hands-on training to develop technical skills and the opportunity to take on increasingly complex systems and customer upgrade needs. The company describes its culture as faith-based, values-driven, caring, and team-oriented, with an emphasis on integrity, serving others, and supporting employee growth.

Requirements

  • At least 2 years of experience in a technician, mechanical, HVAC, plumbing, or electrical role.
  • Strong troubleshooting and diagnostic skills.
  • Mechanical aptitude and practical problem-solving skills.
  • Ability to manage service calls and job details independently while staying connected with the team.
  • Ability to explain technical issues clearly and discuss repair and upgrade options with customers.
  • Comfortable standing, lifting up to 75 pounds, and occasionally climbing ladders.
  • Valid driver's license and clean driving record.
  • Basic computer and smartphone software skills.
  • Honesty, dependable service, respect for customers and coworkers, and willingness to contribute to a faith-based, team-oriented culture.

Responsibilities

  • Service and maintain residential and commercial water treatment systems.
  • Diagnose water system problems, troubleshoot issues, and provide repair solutions.
  • Install water softeners, filtration systems, and other water treatment equipment as needed.
  • Recommend repairs, upgrades, or replacements to help customers improve water quality.
  • Educate customers about their water treatment systems, answer questions, and address concerns.
  • Build customer relationships by providing dependable service and a positive customer experience.
  • Manage daily service calls independently and coordinate with office support and regional technicians.

Benefits

  • Negotiable pay based on experience
  • Health insurance
  • Paid time off
  • Paid holidays
  • 401(k) with company match
  • Yearly Christmas bonus
  • Additional supplemental insurance options
  • On-the-job training
  • Company vehicle provided after training
  • Cell phone
  • Company apparel
  • Paid emergency on-call time
  • Company Christmas banquet and summer picnic
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