Water Service Technician
About The Position
Martin Water Conditioning is hiring a Water Service Technician in Bedford, Pennsylvania, to service residential and commercial water treatment systems. The role involves diagnosing and repairing system problems, performing maintenance, and installing water softeners, filtration systems, and other treatment equipment. The technician recommends repairs and upgrades, explains systems and options to customers, and works to deliver dependable service and positive customer experiences. The position includes managing daily service calls independently while coordinating with office support and regional technicians. Training is provided, with opportunities to expand technical skills and grow into customer-focused system improvement work. The company describes its culture as faith-based, values-driven, and focused on integrity, service, and mutual support.
Requirements
- At least 2 years of experience in a technician, mechanical, HVAC, plumbing, or electrical role.
- Strong troubleshooting and diagnostic skills.
- Basic computer skills and the ability to use smartphone software.
- Valid driver's license and clean driving record.
- Comfort with standing, lifting up to 75 pounds, and occasionally climbing ladders.
- Ability to manage service calls and job details independently and communicate technical issues clearly.
- Commitment to honesty, dependable service, and respectful treatment of customers and coworkers.
Responsibilities
- Service and maintain residential and commercial water treatment systems.
- Diagnose system problems, troubleshoot issues, and carry out effective repairs.
- Install water softeners, filtration systems, and other water treatment equipment as needed.
- Recommend repairs, upgrades, or replacements to help customers improve water quality.
- Educate customers about their systems, answer questions, and address concerns.
- Build customer relationships by providing dependable service and a positive experience.
- Manage daily service calls independently and coordinate with office support and regional technicians.
Benefits
- Competitive, negotiable pay based on experience.
- Health insurance.
- Paid time off.
- Paid holidays.
- 401(k) with company match.
- Yearly Christmas bonus.
- Additional supplemental insurance options.
- On-the-job training.
- Company vehicle provided after training.
- Cell phone.
- Company apparel.
- Paid emergency on-call time.
- Company Christmas banquet and summer picnic.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
