Warranty/Ins Administrator

Lithia & Driveway•Coon Rapids, MN

2d•$19 - $24•Onsite

About The Position

Coon Rapids Chrysler Dodge Jeep Ram is seeking an organized, motivated entry-level Warranty Administrator to support dealership warranty operations. This onsite role is intended for someone with 0–6+ months of relevant experience who wants to develop knowledge of dealership warranty processes, manufacturer requirements, and service operations. The Warranty Administrator reports to the Service Manager. No previous warranty administration experience is required; hands-on training and support are provided. The role assists with reviewing, preparing, and submitting automotive warranty claims; checking repair orders and documentation for accuracy; tracking claims and helping address outstanding or rejected claims; and maintaining organized warranty records. The administrator works with service advisors, technicians, parts, and management to gather information, learn manufacturer policies and compliance requirements, identify missing documentation, and support warranty audits and process improvements. Compensation is hourly, with a stated range of $19–$24 per hour. The position is eligible for short-term and/or long-term incentives as part of total compensation. Actual compensation may vary based on skills, experience, job-related knowledge, and physical location. The company describes a collaborative environment, flexible scheduling, and opportunities for long-term career development. The benefits package includes medical, dental, and vision plans; paid holidays and PTO; short- and long-term disability; paid life insurance; a 401(k) retirement plan; an employee stock purchase plan; learning resources; vehicle purchase discounts; and wellness programs. High school graduation or equivalent and a minimum age of 18 are required. The employer is a drug-free workplace and states that reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

0–6+ months of automotive dealership, warranty, service, administrative, or related experience.
No previous warranty administration experience is required.
Interest in learning automotive warranty processes and manufacturer guidelines.
Comfort working with computers and performing data entry.
High school graduate or equivalent.
Must be 18 years or older.

Nice To Haves

Previous exposure to a dealership management system; not required.

Responsibilities

Assist with reviewing, preparing, and submitting automotive warranty claims.
Review repair orders and supporting documentation for accuracy.
Track warranty claim status and assist with outstanding or rejected claims.
Work with service advisors, technicians, parts, and management to gather required information.
Maintain organized warranty records and documentation.
Learn manufacturer warranty policies, procedures, and compliance requirements.
Help identify missing information or documentation before claims are submitted.
Support warranty audits and process improvement efforts.
Ensure warranty documentation meets dealership and manufacturer standards.