Warranty Administrator

Martin Management Group • Dayton, OH

5d

About The Position

Martin Management Group is seeking an organized, detail-oriented Warranty Administrator to join its team. The role processes automotive warranty and service contract claims, verifies repair orders against manufacturer requirements, and helps manage claims through authorization, correction, and closure. The position also requires completing assigned training and following company policies and procedures.

Requirements

• High school diploma or equivalent.
• One year in a general office or service department position.
• Excellent oral and written communication skills.
• Ability to read and comprehend instructions and information.
• Ability to use computer applications, including word processing and spreadsheet software.
• Current valid driver's license.

Nice To Haves

• Warranty claim experience preferred.

Responsibilities

• Verify repair orders against criteria required by the manufacturer.
• Post warranty labor operations to repair orders.
• Flag and close repair orders.
• Maintain current warranty claims requiring authorization and special handling.
• Process warranty and service contract claims.
• Review and correct rejected warranty claims.
• Complete all training as directed by the supervisor.
• Complete OSHA right-to-know training.
• Follow policies and procedures set forth in the Employee Handbook.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid holidays
• Weekly paychecks

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED