Warranty Administrator

Watsco, Inc. • Town of Fishkill, NY

3d • $22 - $25

About The Position

N&S Supply, LLC is seeking an experienced, detail-oriented Warranty Administrator for its Fishkill, New York location. The position handles warranty and defective-product concerns, vendor credits and RGA processes, return-goods inquiries, and HVAC warranty claims. The company describes itself as growing and offers competitive pay, benefits, and room for advancement.

Requirements

• Working ability with Microsoft Office, including Word and Excel, and other office equipment.
• Strong analytical, organizational, and communication skills.
• Ability to multitask and manage deadlines in a fast-paced environment.

Nice To Haves

• Warranty or purchasing experience.
• Warranty/purchasing and/or wholesale distribution experience.
• Proficiency with Eclipse Solar or a similar ERP system.

Responsibilities

• Resolve warranty and defective-product issues and concerns.
• Resolve pending credits with vendors.
• Manage, process, and reconcile vendor warranty credits and RGA numbers.
• Review the Return Goods Queue, confirm that information is correct, and contact customers for additional information before creating a negative purchase order.
• Obtain RGAs from vendors, submit claims, and follow up on RGA credits.
• Process HVAC warranty claims, including standard warranty claims and special concession claims.

Benefits

• Company-subsidized medical plans.
• Health Savings Account.
• Dental and vision coverage.
• Pre-tax and Roth 401(k) with company match.
• Paid time off and holidays.
• Company-paid life insurance and AD&D.
• Wellness incentives.
• Voluntary benefits with SunLife.
• Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed