Warranty Administrator

Ken Garff • Clive, IA

5d

About The Position

Stew Hansen is seeking a Dealership Warranty Admin Clerk who aligns with the company’s values of respect, integrity, growth, humility, and teamwork. The company aims to become an esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers.

The role processes warranty claims, verifies factory or distributor requirements, posts credits, tracks and arranges the shipment or disposal of parts, and follows up on unpaid claims. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Strong troubleshooting skills and demonstrated trustworthiness.
• Excellent interpersonal and customer service skills.
• Advanced computer skills.

Nice To Haves

• Two years of experience as a warranty clerk or similar experience preferred.

Responsibilities

• Process warranty claims.
• Verify criteria required by the factory or distributor.
• Post credits on the computer.
• Track parts by tagging them.
• Arrange for parts to be shipped to the factory or distributor, or to be scrapped.
• Follow up with the factory and distributors regarding unpaid claims.
• Perform other duties as assigned.

Benefits

• Paid training and career growth opportunities.
• Competitive compensation package.
• Paid time off.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• AD&D and life insurance.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED