Warranty Administrator

Martin Management Group • Dayton, OH

3d

About The Position

Martin Management Group is seeking a Warranty Administrator to join its growing team. The role verifies repair orders against manufacturer criteria, posts warranty labor operations, and processes warranty and service contract claims. It also involves maintaining claims that require authorization or special handling, reviewing and correcting rejected claims, and completing required training and other assigned duties.

Requirements

• High school diploma or equivalent.
• One year in a general office or service department position.
• Excellent oral and written communication skills.
• Ability to read and comprehend instructions and information.
• Ability to use computer applications, including word processing and spreadsheet software.
• Current valid driver's license.

Nice To Haves

• Warranty claim experience preferred.

Responsibilities

• Verify all repair orders against criteria required by the manufacturer.
• Post warranty labor operations to repair orders.
• Flag and close repair orders.
• Maintain current warranty claims requiring authorization and special handling.
• Process warranty and service contract claims.
• Review and correct rejected warranty claims.
• Complete all training as directed by the supervisor.
• Complete OSHA right-to-know training.
• Follow policies and procedures set forth in the Employee Handbook.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid holidays.
• Weekly paychecks.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED