Warranty/Ins Administrator

Lithia & Driveway•Coon Rapids, MN

20h•Onsite

About The Position

Coon Rapids Chrysler Dodge Jeep Ram is seeking an organized, motivated entry-level Warranty Administrator to support dealership warranty administration. The role offers hands-on training for someone interested in learning dealership warranty processes, manufacturer requirements, and service operations. The Warranty Administrator works onsite and reports to the Service Manager. The position involves assisting with warranty claims, reviewing repair orders and supporting documentation, maintaining records, coordinating with service, parts, technician, and management teams, and learning manufacturer policies and compliance requirements. The role also supports warranty audits and process improvement efforts. This is an hourly position with stated compensation of $19–$24 per hour. Actual pay may vary based on skills, experience, job-related knowledge, and physical location. The company describes the position as offering training, career development opportunities, a collaborative environment, a flexible schedule, and a comprehensive benefits package.

Requirements

0–6+ months of automotive dealership, warranty, service, administrative, or related experience.
No previous warranty administration experience is required.
Interest in learning automotive warranty processes and manufacturer guidelines.
Comfort working with computers and data entry.
High school graduate or equivalent.
Must be 18 years or older.

Nice To Haves

Previous exposure to a dealership management system; not required.

Responsibilities

Assist with reviewing, preparing, and submitting automotive warranty claims.
Review repair orders and supporting documentation for accuracy.
Track warranty claim status and assist with outstanding or rejected claims.
Work with service advisors, technicians, parts, and management to gather required information.
Maintain organized warranty records and documentation.
Learn manufacturer warranty policies, procedures, and compliance requirements.
Help identify missing information or documentation before claims are submitted.
Support warranty audits and process improvement efforts.
Ensure warranty documentation meets dealership and manufacturer standards.