Warranty Administrator
Grubbs Family of Dealerships•Grapevine, TX
•Onsite
About The Position
Grubbs Family of Dealerships is seeking a detail-driven Warranty Administrator to manage and submit warranty claims accurately and on time. This role is critical in protecting the dealership’s revenue, minimizing aging, and ensuring the service operation remains compliant and audit-ready. Precision and follow-through in this position directly impact the bottom line.
Requirements
- Prior warranty administration or automotive accounting experience preferred.
- Strong attention to detail and accuracy with numbers and documentation.
- Familiarity with DMS platforms (Tekion, CDK, Reynolds, etc.) a plus.
- Knowledge of manufacturer warranty submission processes is a strong plus.
- Highly organized, deadline-driven, and dependable.
Responsibilities
- Prepare, review, and submit manufacturer warranty claims daily for prompt, full payment.
- Audit every warranty repair order for correct labor operations, parts, documentation, and story line before submission.
- Identify and correct errors before they become rejections — coach advisors and technicians on proper documentation.
- Resubmit rejected or adjusted claims same-day to keep warranty receivables aging to a minimum.
- Reconcile the warranty schedule weekly and aggressively follow up on outstanding and short-paid claims.
- Stay current on every manufacturer’s warranty policy, labor time, and submission requirement.
- Maintain organized, audit-ready warranty records to protect the store from charge backs.
- Track and report claim status, aging, and recovery to fixed-operations leadership.
Benefits
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off
- Employee vehicle purchase program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
