Warranty Administrator

Kaysville•Kaysville, UT

15h

About The Position

The Young Automotive Group is seeking a Warranty Administrator / Service Administrative Assistant to support its service department. The role manages and processes warranty claims, ensuring they are verified, submitted, and tracked accurately for timely reimbursement. It supports a positive customer experience and daily service operations in a fast-paced dealership environment. The company describes itself as a large organization with a family-owned, people-first culture and opportunities for career growth.

Requirements

History of successful employment with excellent attendance and punctuality.
Desire to learn and grow with the company.
Valid driver’s license and good driving record.
Must be able to pass a drug test and criminal background check.

Nice To Haves

Prior experience in the automotive industry.
Knowledge of ADP and Excel.
Knowledge of automotive or trucking warranty processes.

Responsibilities

Deliver exceptional customer service to internal and external customers.
Process and submit warranty claims accurately and in a timely manner.
Maintain warranty documentation, service records, and manufacturer compliance.
Reconcile warranty payments, resubmit rejected claims, and follow up on outstanding balances.
Coordinate warranty parts returns, shipping, and tracking with manufacturers.
Stay up to date on factory recalls, bulletins, and required manufacturer training.
Assist with body shop warranty claims and support department operations as needed.
Follow processes to maintain accurate and reliable data.
Maintain a professional appearance, organized workspace, and dependable attendance.
Perform additional administrative and support duties as assigned.