Warranty Administrator

Crowley Car Company • Escondido, CA

2d • Onsite

About The Position

North County Kia is looking for a Warranty Administrator that enjoys working in a fast-paced environment, has strong attention to detail, and ensuring that things run smoothly behind the scenes! Our Warranty Administrator is expected to prepare, record, reconcile, and submit warranty claims to the factory and distributors for reimbursement in a timely manner.

Requirements

• Minimum of 1-year previous experience working in an automotive dealership
• Strong attention to detail and ability to perform multiple tasks simultaneously
• Skill and ability to apply and perform basic mathematic operations including addition, subtraction, multiplication and division.
• Excellent communication skills in person, on the phone, and in writing.
• Ability to read and comprehend instructions and information.
• Skill and ability to use personal computers and related software applications, including MS Office and CDK

Responsibilities

• Processes and post warranty claims
• Closes warranty repair orders
• Properly codes repair orders to ensure prompt and full payment from manufacturer
• Notifies manager when a repair order is incomplete or out of compliance with accepted manufacturer requirements
• Conducts necessary follow-up with the technician and/or service advisor to complete missing information
• Mails and/or electronically submits necessary documentation to manufacturer
• Maintains and balances warranty receivables schedule to recover payment in a timely manner
• Assists manufacturer and manager on warranty audits
• Notifies Service and Parts Manager when warranty parts can be prepared for scrappage and/or return to manufacturer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees