Warranty Administrator
Apple Farm Service•Covington, OH
•Onsite
About The Position
Apple Farm Service is looking for a detail-oriented candidate to join their team as their next Warranty Administrator. This candidate will be responsible for managing the entire process of warranty claims for all five locations of Apple Farm Service. The Warranty Claims Administrator will be efficient in claiming money from our dozens of vendors when the company receives broken or failed parts, defunct equipment, or labor from replacing defunct equipment. This candidate must be organized, detail oriented, and not afraid to problem solve.
Requirements
- Organized
- Detail oriented
- Not afraid to problem solve
- Basic computer operations such as Outlook, Excel, Word, ect.
Nice To Haves
- Experience with warranty claims from a dealership or related field
- Experience with agricultural or construction machinery
- Experience with digital cameras or video cameras
- Experience with dealership business systems
Responsibilities
- Log all warranty claims into the dealer business system and vendor portal
- Take all necessary pictures or videos of failed or defunct parts or equipment to prove failure
- Follow up with vendors on the process of unpaid claims
- Log all funds paid by the vendor to the business system
- Communicate between the Service and Parts manager on status of claims
- Act as the point of contact between the dealership and quality control of our vendors
- Aid the service department in any necessary projects such as lot or storefront improvement
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- HSA with Free Contributions
- Paid time off
- Paid Holidays
- Matching 401k program
- Uniform Services
- Tuition and Training Reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
