Warranty Administrator Intern

Valmont Industries, Inc. • Valley, NE

2d • Onsite

About The Position

The Warranty Adjudicator Intern supports accurate, timely, and consistent review of warranty claims. The role applies established warranty policies to claim situations, maintains processing efficiency and data accuracy, and helps improve the customer and dealer experience through thorough and fair claim review.

The intern works in a professional, detail-focused office environment, reviewing claims daily and prioritizing work according to claim volume, documentation needs, and team direction. The role includes hands-on learning and coaching from experienced team members, exposure to warranty operations, customer support processes, reporting, and cross-functional problem solving. The position reports to the Global Warranty Manager.

Requirements

• Currently enrolled in or recently completed an associate or bachelor’s degree program.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
• Strong attention to detail and ability to identify incomplete information, discrepancies, and potential errors.
• Strong written and verbal communication skills, including the ability to ask questions and follow up professionally.
• Ability to follow established processes, apply instructions consistently, and maintain confidentiality of business information.
• Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
• Problem-solving skills and willingness to learn warranty processes, systems, and policies.
• Ability to work independently and collaborate effectively in a professional office environment.

Responsibilities

• Review and process warranty claims for the dealer network according to established policies and procedures.
• Evaluate claim documentation for accuracy, completeness, and compliance with applicable coverage guidelines.
• Enter, update, and maintain claim information in warranty systems and tracking tools.
• Communicate with internal team members to clarify claim details, request missing information, and support timely claim resolution.
• Organize and maintain claim records, supporting documentation, and related correspondence.
• Identify discrepancies, duplicate information, and incomplete claim submissions.
• Pull reports and identify claim trends, recurring issues, and opportunities for process improvement.
• Review and prioritize daily claim work based on volume, documentation needs, and team direction.
• Follow up professionally with internal stakeholders to support accurate claim decisions.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Employer-paid life insurance
• Employer-paid short-term and long-term disability
• Retirement plans, including a 401(k) plan with company match
• Dependent care
• Employee assistance programs
• Tuition reimbursement up to $5,250 per year
• Work Life Support
• Voluntary programs, including tobacco cessation, Type 2 diabetes reversal, mortgage services, home and auto insurance, and health coaching

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree