Warming Center Team Lead| Camden | Homelessness

Collaborative Support Programs • Turnersville, NJ

1d

About The Position

CSPNJ, a mental health nonprofit agency, is seeking seasonal Warming Center Team Leads for an emergency overnight shelter serving unhoused people from November through March. The Team Lead and Mentors help ensure guests’ physical safety and emotional well-being. Staff work together on nightly intake, supply distribution, facility cleanliness, and connecting guests with critical community resources. The center offers unsheltered individuals a warm, safe place to spend the night during the winter months.

The role is part-time, with up to 29 hours per week. Two shifts are available: 5:00 p.m.–12:00 a.m. and 12:00 a.m.–7:00 a.m. The hourly rate is $22.00. No benefits are offered.

Requirements

• High school diploma or GED.
• 1–2 years of experience working with the homeless population.
• Ability to build and maintain positive, supportive relationships with people who currently or previously received mental health or substance use services.
• Ability to work effectively with people from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about an individual recovery journey.
• Ability to work compassionately, respectfully, and professionally with people experiencing mental health challenges.
• Basic computer skills, including Microsoft Office proficiency and general computer literacy.

Nice To Haves

• Bilingual skills.
• Lived experience dealing with mental health or substance use issues; CSPNJ prioritizes hiring people who use their life experience to inspire and support others.

Responsibilities

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Model professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the center’s cleanliness and promptly report maintenance or safety concerns to the Center Manager.
• Respond appropriately to behavioral health crises and use crisis intervention and de-escalation techniques when needed.
• Follow assigned staffing schedules to ensure adequate and safe coverage and support program services and objectives.
• Work with the staff team on nightly intake, distributing supplies, and connecting guests with community resources.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED