Hamden Warming Center Coordinator
About The Position
Columbus House, Inc. is hiring a seasonal, part-time, FLSA non-exempt Hamden Warming Center Coordinator from December 1, 2026, to March 31, 2027. Under the direction of the Director of New Haven Emergency Services, the coordinator provides program coordination and supervises residential staff at the Keefe Community Center, 11 Pine Street, Hamden, CT 06514. The warming center serves single women and men and has a total capacity of 40 people. Residents may be experiencing substance abuse, mental illness, and homelessness. The coordinator provides direct supervision and program management, training, and professional development to Resident Support Specialists. The role includes hiring and supervising residential staff, maintaining a safe and healthy environment, completing reports and documentation, and providing on-call supervision and guidance as needed.
Requirements
- Bachelor's degree in human services, preferred, with at least two years of experience in human services or a related field; alternatively, five years of experience as a case manager in human services or a related field.
- Excellent organizational and time-management skills and a deadline-oriented mindset.
- Strong written and oral communication skills in English.
- Proficiency with Microsoft Office and other common desktop applications.
- Ability to use the local network of substance-abuse, mental-health, and social-service providers effectively.
- Ability to navigate HMIS.
- Familiarity with the criminal justice system and ability to engage, manage, motivate, and support clients.
- Familiarity with mental health, substance abuse, dual diagnosis issues, and group dynamics.
- Complete knowledge of person-centered case-management service delivery.
- Ability to meet all documentation requirements.
- Knowledge of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma-informed care, and motivational interviewing.
- Valid driver's license with a good driving history.
- Ability to manage crises and maintain the safety of clients and staff.
Nice To Haves
- Bachelor's degree in human services.
Responsibilities
- Create strength-based, person-centered approaches.
- Connect clients with social, mental health, educational, vocational, recreational, transportation, spiritual, and substance-use services as needed.
- Coordinate and collaborate with other agencies and social service providers.
- Enforce program rules and supervise resident chores and biweekly house meetings.
- Train and empower supervisees to complete their tasks effectively.
- Attend weekly and monthly agency, program, and network meetings.
- Maintain and update required charts and notes, communication logs, and other tracking sheets.
- Hire, train, supervise, and provide oversight to residential program staff, ensuring consistent and continuous services.
- Serve as a role model for supervisees.
- Monitor residential staff's scheduled Relias Online Training monthly.
- Provide monthly supervision to all staff.
- Complete annual employee performance evaluations for residential staff.
- Provide supervisory coverage to the Hamden Warming Center Program.
- Complete reports as needed.
- Ensure a safe and healthy environment for center residents and staff.
- Be on call and provide supervision and guidance as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
