Hamden Warming Center Resident Support Specialist

Columbus House • New Haven, CT

6d

About The Position

Columbus House, Inc. is hiring seasonal, part-time Resident Support Specialists for its Hamden Warming Center. The center’s guiding principle is to save lives during the harshest weather by providing compassionate care for Hamden’s most vulnerable residents. It serves people experiencing homelessness who are generally resistant to or unable to enter shelters. Positions cover second- and third-shift schedules from December 1, 2026, through March 31, 2027. The role is supervised by the Emergency Services Operational Manager and pays $19.00 per hour.

Requirements

• Demonstrated ability to manage, motivate, and direct clients.
• Strong time-management and organizational skills.
• Awareness of mental health, substance abuse, and dual-diagnosis issues.
• Computer literacy and cultural competence.
• Ability to work within a team and promote teamwork.
• General understanding of crisis intervention, confidentiality, boundaries, and universal precautions.
• Strong empathic skills.
• Ability to foster a harm-reduction philosophy within the work environment.

Nice To Haves

• Knowledge of residential services for the homeless population.
• Knowledge of area network providers.

Responsibilities

• Attend all required Columbus House training and meetings.
• Complete all required logs, incident reports, and daily rosters.
• Supervise clients to ensure compliance with all Warming Center rules.
• Assist in providing security at the Warming Center site.
• Adhere closely to scheduled shift start times and remain on duty until a replacement has arrived.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed