Hamden Warming Center Resident Support Specialist

Columbus House•New Haven, CT

About The Position

Columbus House, Inc. is hiring seasonal, part-time Resident Support Specialists for the Hamden Warming Center, with 2nd- and 3rd-shift schedules. The center’s purpose is to save lives during severe winter weather by providing compassionate care to Hamden’s most vulnerable residents. It serves people experiencing homelessness who are generally resistant to or unable to enter shelters. The seasonal appointment runs from December 1, 2026, to March 31, 2027. The position pays $19.00 per hour and is classified as FLSA Non-Exempt and Essential. The role is supervised by the Emergency Services Operational Manager.

Requirements

  • Demonstrated ability to manage, motivate, and direct clients.
  • Strong time-management and organizational skills.
  • Awareness of mental health, substance abuse, and dual-diagnosis issues.
  • Knowledge of area network providers.
  • Computer literacy and cultural competence.
  • Ability to work within a team and promote teamwork.
  • General understanding of crisis intervention, confidentiality, boundaries, and universal precautions.
  • Ability to foster a harm-reduction philosophy and demonstrate strong empathy.

Nice To Haves

  • Knowledge of residential services for the homeless population is preferred.

Responsibilities

  • Attend all required Columbus House training and meetings.
  • Complete required logs, incident reports, and daily rosters.
  • Supervise clients to ensure compliance with all Warming Center rules.
  • Assist in providing security at the Warming Center site.
  • Adhere closely to scheduled shift start times and remain on duty until a replacement arrives.
  • Perform other related duties as assigned.
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