Warming Center Mentor | Camden | Homelessness
About The Position
CSPNJ, a mental health nonprofit agency, is hiring seasonal Warming Center Mentors for its emergency overnight shelter serving unhoused individuals from November through March. The Mentor supports the physical safety and emotional well-being of guests and helps provide a warm, safe, respectful, and welcoming place to spend the night during the winter months. Mentors work as part of a team to handle nightly intake, distribute supplies, maintain the facility, and connect guests with community resources. The position offers two part-time shifts: 5:00 p.m.–12:00 a.m. or 12:00 a.m.–7:00 a.m. Work is up to 29 hours per week. The hourly rate is $20.00, with holiday shift differential pay available. No benefits are offered.
Requirements
- High school diploma or GED.
- 1–2 years of experience working with the homeless population.
- Ability to build and maintain positive, supportive relationships with individuals who currently or previously have received mental health or substance use services.
- Ability to work effectively with individuals from diverse backgrounds and communities.
- Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about one’s recovery journey.
- Ability to work compassionately, respectfully, and professionally with individuals experiencing mental health challenges.
- Basic computer skills, including proficiency with Microsoft Office and general computer literacy.
Nice To Haves
- Bilingual skills.
- Lived experience dealing with mental health or substance use issues; CSPNJ prioritizes hiring people who use their experience to inspire and support others.
Responsibilities
- Greet guests warmly and create a welcoming, respectful, and comfortable environment.
- Demonstrate professionalism, reliability, and effective communication as a positive role model.
- Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
- Maintain the cleanliness of the center and promptly report maintenance or safety concerns to the Center Manager.
- Respond appropriately to behavioral health crises and use effective crisis intervention and de-escalation techniques when needed.
- Adhere to assigned staffing schedules to ensure adequate and safe staffing coverage and support program services and objectives.
- Work with the team to handle nightly intake, distribute supplies, and connect guests with critical community resources.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
