Warming Center Mentor | Camden | Homelessness

Collaborative Support Programs • Turnersville, NJ

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About The Position

CSPNJ, a mental health nonprofit agency, is seeking seasonal Warming Center Mentors for its emergency overnight shelter serving unhoused people from November through March. Mentors help ensure the physical safety and emotional well-being of guests and work as part of a team to manage nightly intake, distribute supplies, maintain facility cleanliness, and connect guests with community resources. The center provides a warm, safe place for unsheltered individuals to spend the night during the winter months.

This role offers two part-time shifts: 5:00 p.m.–12:00 a.m. or 12:00 a.m.–7:00 a.m. The position pays $20.00 per hour, offers up to 29 hours per week, and does not include benefits.

Requirements

• High school diploma or GED.
• 1–2 years of experience working with the homeless population.
• Ability to build and maintain positive, supportive relationships with people who currently or previously received mental health or substance use services.
• Ability to work effectively with individuals from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about an individual recovery journey.
• Ability to work compassionately, respectfully, and professionally with individuals experiencing mental health challenges.
• Basic computer skills, including proficiency with Microsoft Office and general computer literacy.

Nice To Haves

• Bilingual skills.
• Lived experience with mental health or substance use issues; CSPNJ prioritizes hiring people who use their life experience to inspire and support others.

Responsibilities

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Model professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the center’s cleanliness and promptly report maintenance or safety concerns to the Center Manager.
• Support guest safety by responding appropriately to behavioral health crises and using crisis intervention and de-escalation techniques when needed.
• Follow assigned staffing schedules to ensure adequate and safe coverage and support program services and objectives.
• Handle nightly intake, distribute supplies, and connect guests with critical community resources as part of the staff team.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED