Warming Center Team Lead| Camden | Homelessness

Collaborative Support Programs • Blackwood, NJ

22h

About The Position

CSPNJ, a mental health nonprofit agency, is hiring seasonal Warming Center Team Leads for its emergency overnight shelter for unhoused people, operating from November through March. The Team Lead helps ensure guests’ physical safety and emotional well-being while working with Mentors and other staff to manage nightly intake, distribute supplies, keep the facility clean, and connect guests with community resources. The center provides a warm, safe place for unsheltered individuals to spend the night during the winter months.

This part-time role has two available shifts: 5:00 p.m.–12:00 a.m. and 12:00 a.m.–7:00 a.m. Hours are up to 29 per week. The hourly rate is $22.00, with holiday shift differential pay available. No benefits are offered.

Requirements

• High school diploma or GED.
• 1–2 years of experience working with the homeless population.
• Ability to build and maintain positive, supportive relationships with individuals who currently or previously received mental health or substance use services.
• Ability to work effectively with individuals from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about an individual recovery journey.
• Ability to work compassionately, respectfully, and professionally with individuals experiencing mental health challenges.
• Basic computer skills, including proficiency with Microsoft Office and general computer literacy.

Nice To Haves

• Bilingual skills.
• Lived experience with mental health or substance use issues; CSPNJ prioritizes applicants who use their life experience to inspire and support others.

Responsibilities

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Model professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the cleanliness of the center and promptly report maintenance or safety concerns to the Center Manager.
• Respond appropriately to behavioral health crises and use crisis intervention and de-escalation techniques when needed.
• Follow assigned staffing schedules to ensure adequate and safe coverage and support program services and objectives.
• Work with the team on nightly intake, supply distribution, and connecting guests with critical community resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED