Warehouse Worker - Part Time

Southeastern Computer Associates, LLC•Kennesaw, GA

18d•$12 - $15•Onsite

About The Position

The Warehouse Worker is responsible for the day-to-day operations of SCA’s warehouse, logistics, inventory and inventory documentation, receiving and shipping client inventory, production, preparation, and equipment repair. The role covers equipment such as workstations, servers, printers, and client-specific hardware. The position may be part-time or full-time and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Interpersonal skills, including communication, active listening, telephony, and customer care.
Ability to plan operations, organize tasks, and balance workload for a small team.
Ability to multitask and adapt quickly to change.
Awareness of client IT services related to equipment configuration and support.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Self-motivation and ability to work in a fast-moving, dynamic environment.

Responsibilities

Process and load orders to complete shipments.
Prepare orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders in the delivery area.
Provide quality service by following organizational standards.
Maintain a safe and clean work environment by keeping shelves, pallet areas, and workstations neat.
Keep the shipping supply area clean in accordance with procedures, rules, and regulations.
Complete reports by entering required information.
Contribute to team efforts by completing related duties as needed.
Work independently and as part of a team, and communicate effectively.
Escalate operations or logistics issues that cannot be completed within desired performance levels.
Anticipate and communicate to leadership the stock needed to meet production and shipping requirements on a weekly, monthly, and six-month basis.
Maintain knowledge of client equipment, shipping expectations, and equipment configuration requirements before shipment.
Document and maintain internal processes and procedures related to the role.
Enter time and expenses in PSA as they occur and account for billable and non-billable time through the ticketing system.
Develop in-depth knowledge of SCA’s service catalog and how it relates to client needs.
Stay up to date with current and emerging operational and production technologies.
Improve client service, perception, and satisfaction.
Perform work and make decisions according to SCA’s core values and Count on Us philosophy.