Warehouse Supervisor, 2nd Shift

Cardinal Health•Waukegan, IL
•$75,600 - $107,900

About The Position

The Supervisor, Warehouse Operations supervises a team of outbound associates and ensures pick, pack, and ship operations are safe, efficient, and high quality. The role is responsible for a shift and continually monitors efficiency and quality metrics, assigns work, coaches supervised staff, and addresses operational issues. The Supervisor contributes to customer service by ensuring shipments are on time and of high quality, develops the Warehouse Operations talent pool, and advances operational excellence. Warehouse Operations handles materials and product distribution, including warehousing, fulfillment, transportation, inventory management, and demand, supply, and manufacturing planning. The work includes managing tasks needed for product receipt, storage, and shipment, supporting efficient product flow from vendors to internal and external customers. The role supervises approximately 18 warehouse associates and balances administrative duties with spending most of the workday on the warehouse floor. The schedule is Sunday through Thursday, with an approximately 5:00 PM start; end times may vary based on customer demand and business needs.

Requirements

  • High school diploma, GED, or equivalent work experience; listed as preferred.
  • At least 4 years of related experience; listed as preferred.
  • Leadership experience; listed as preferred.
  • Prior experience with continuous improvement projects and initiatives.
  • Strong written and verbal communication skills.
  • Previous experience leading a team.
  • Strong knowledge of Microsoft Office Excel, including Pivot Tables and spreadsheets.
  • Experience working within ERP systems such as SAP or Manhattan; listed as preferred.

Nice To Haves

  • High school diploma, GED, or equivalent work experience.
  • At least 4 years of related experience.
  • Leadership experience.
  • Experience working within ERP systems such as SAP or Manhattan.

Responsibilities

  • Direct and manage a team of approximately 18 warehouse associates to achieve timely product distribution and receipt and meet productivity and quality standards.
  • Monitor site productivity standards and hold associates accountable to daily, weekly, and monthly metrics; provide timely feedback and initiate corrective action when needed.
  • Adhere to budgetary guidelines and meet distribution center objectives and operational goals while maintaining quality and inventory standards.
  • Lead continuous improvement projects and initiatives, such as Gemba walks, Kaizen workshops, and takt boards.
  • Schedule the workforce daily to ensure proper staffing for selecting, replenishing, restocking, locating, and shipping merchandise productively and cost-efficiently.
  • Coordinate equipment maintenance, including preventive maintenance and necessary repairs.
  • Support employee development through training, coaching, counseling, and performance appraisals.
  • Balance administrative duties with spending most of the workday on the warehouse floor.
  • Collaborate with cross-functional teams at all organizational levels, particularly HR groups on a daily basis.
  • Interview candidates and make hiring decisions for lead- and associate-level roles.
  • Manage disciplinary processes, including counseling and oral and written warnings, and maintain a productive work climate.
  • Prepare ad hoc reports using Excel or other necessary programs.
  • Maintain accurate timekeeping, attendance, and PTO records and ensure scheduling is maintained.
  • Hold staff accountable for safe work practices and enforce compliance with OSHA, DEA, FDA, and state and local authority requirements.
  • Assist with EHS audits, conduct Job Safety Observations, record and manage safety incidents, monitor safety behaviors and practices, and provide feedback.
  • Assist with QRA audits and non-conformance issues, conduct housekeeping observations, and ensure employees complete required QRA training and documentation.

Benefits

  • Medical, dental, and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401(k) savings plan
  • Access to wages before payday with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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