Warehouse Supervisor (Bilingual English/Spanish)

Gamers Choice•New York, NY

5h•$25 - $35•Onsite

About The Position

We are seeking a strong, hands-on Warehouse Supervisor who can operate across multiple warehouse functions — Inbound Processing, Slab operations, Fulfillment, Inventory, and general product movement. This leader is responsible for throughput, accuracy, team discipline, and operational consistency across the entire warehouse. The right candidate is a true generalist: someone who can jump into any workflow, diagnose issues quickly, enforce standards, and keep the team aligned to daily execution goals. If you are someone who treats operational outcomes as your responsibility, thrives in fast-paced environments, and holds yourself and others accountable, this role is for you.

Requirements

3+ years of warehouse or operations management experience, including hands-on supervision of teams across multiple workflows.
Bilingual speaker (English / Spanish)
Strong understanding of inbound processing, inventory control, fulfillment operations, and general warehouse logistics.
Proficiency with Warehouse Management Systems and familiarity with developing structured SOPs.
Ability to lift up to 40 lbs and work in a fast-paced, high-volume environment.

Nice To Haves

Experience in the TCG industry or a strong passion for trading card games.

Responsibilities

Supervise and support all inbound receiving, sorting, and product preparation workflows to ensure items enter the warehouse accurately and efficiently.
Oversee daily pick/pack/ship performance, ensuring orders are processed correctly and outbound movement stays on schedule.
Maintain accurate stock levels, support cycle counts, and ensure products are stored and organized according to warehouse standards.
Supervise inbound and outbound transfers, pallet movement, and internal routing of goods between departments.
Support slab preparation, grading-related handling, and specialty processing tasks requiring precision and consistency.
Supervise, train, and develop warehouse associates across multiple functions, ensuring they meet clear productivity, accuracy, and throughput expectations.
Build a culture of urgency, discipline, and pride in execution by setting daily standards and providing direct coaching with real-time feedback.
Hold team members accountable to operational KPIs, workflow completion, and adherence to warehouse procedures.
Identify workflow inefficiencies across inbound, slab, fulfillment, and inventory operations; propose and implement practical optimizations that improve throughput and reduce errors.
Partner with operations leadership to build, refine, and maintain a complete SOP library covering all warehouse functions.
Collaborate with cross-functional teams (Inventory, Customer Support, Livestream, Retail) to resolve warehouse-related issues quickly and effectively.