Warehouse Supervisor (Dairy preferred, Food & Beverage Required)

Henpen Corporation•Philadelphia, PA
•Onsite

About The Position

The Warehouse Supervisor directs and coordinates all warehouse department activities, including work involving the crating, movement, and storage of ingredients, packaging, and finished goods. The role plans, directs, or coordinates organizational storage and warehouse operations, or the activities of organizations that store or distribute materials or products. Duties may be performed personally or through subordinate supervisors. The position oversees warehouse staff and operations, manages budgets, personnel, safety and security programs, equipment, storage space, and transportation schedules. It also responds to service inquiries and investigates customer complaints involving shipments.

Requirements

  • Five years of warehouse supervisory experience.
  • At least an associate degree; a bachelor's degree is preferred.
  • Food and beverage experience is required.
  • Dairy experience is preferred.
  • Ability to provide information to supervisors, coworkers, and subordinates by telephone, in writing, by email, or in person.
  • Ability to obtain information from relevant sources.
  • Ability to coordinate group members to accomplish tasks.
  • Ability to develop and maintain constructive, cooperative working relationships.
  • Active listening skills, including understanding others' points, asking appropriate questions, and avoiding inappropriate interruptions.
  • Ability to adjust actions in response to others' actions.
  • Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
  • Ability to monitor and assess performance and take corrective action or make improvements.
  • Ability to analyze information and evaluate results to choose solutions and solve problems.

Nice To Haves

  • Bachelor's degree.
  • Dairy experience.

Responsibilities

  • Prepare and manage departmental budgets.
  • Supervise workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select, and train warehouse and supervisory personnel.
  • Plan, develop, or implement warehouse safety and security programs and activities.
  • Prepare or direct the preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Inspect warehouse facilities and equipment and recommend changes in space allocation and crating procedures to a supervisor.
  • Purchase moving equipment such as dollies, pads, trucks, and trailers.
  • Plan pickup and delivery schedules for truck drivers.
  • Answer inquiries about services offered, rates, schedules, and service areas.
  • Investigate customer complaints involving damaged items, overcharges, or shipment delays, and make necessary adjustments.
  • Examine items to be moved to determine approximate weights and required crating.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Wellness programs
  • Employee discount programs
  • Retirement program
  • Advancement opportunities
  • Competitive benefits package
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