Warehouse Manager (Dairy, Food & Beverage)

Henpen Corporation•Philadelphia, PA

About The Position

The Warehouse Manager provides leadership for warehouse employees and oversees warehouse operations in a food and beverage manufacturing environment. The role is responsible for personnel matters such as shift scheduling, training, motivation, performance evaluations, attendance monitoring, conflict resolution, and disciplinary action when appropriate. Operational duties include inventory management, shift-start meetings, housekeeping, resolving shipping errors, and corrective actions. The manager leads the department’s safety efforts, identifies and addresses risks, assists with accident investigations, and ensures compliance with OSHA regulations and Good Manufacturing Practices (GMPs). The role works with production, customer service, and distribution to meet customer order-fulfillment requirements accurately and on time, maintaining customer satisfaction, load quality, and delivery performance while supporting efficient operations. The manager communicates with employees and management, helps integrate new employees, and oversees daily goals and schedules. Work shifts may vary based on business and staffing needs.

Requirements

High school diploma.
Two to five years of experience in the Warehouse Department or a related area is desirable.
Basic computer skills.
Basic math skills.
Excellent communication skills.
Ability to work independently and positively coach and motivate others.
Ability to work well across departments.
Strong knowledge of all facets of warehouse operations.
Working knowledge of the department and ability to receive direction and organize work and staffing schedules.
Knowledge of safety areas covered in the safety orientation program.
Knowledge of health and safety regulations in the food and beverage industry.

Nice To Haves

College degree preferred; the posting also identifies a bachelor's degree in hospitality management or a related field as preferred.
Certification in food safety or a related area preferred.
Knowledge of warehouse management systems, AS400, forklift operation, transportation management, process improvement, materials management, transportation planning, order fulfillment, production planning, and logistics.
Proven experience as a Dairy, Food and Beverage Manager or in a similar role.
Strong leadership and problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple priorities.

Responsibilities

Provide leadership for warehouse employees.
Schedule shifts and support employee motivation and morale, training, conflict resolution, performance evaluations, attendance monitoring, and disciplinary action as appropriate.
Manage inventory, conduct shift-start meetings, maintain warehouse housekeeping, investigate shipping errors, and implement corrective actions.
Promote the company safety program, identify and eliminate risks, encourage safe work practices, and assist with accident investigations as needed.
Ensure compliance with OSHA regulations and Good Manufacturing Practices (GMPs).
Coordinate with production, customer service, and distribution to fulfill external customer orders accurately and on time.
Maintain customer satisfaction related to product quality, load accuracy, and on-time delivery while supporting operational efficiency.
Communicate with the manager, shift lead, and employees to ensure warehouse work is completed efficiently, on time, and with minimal errors.
Follow the chain of command and documentation procedures when supervisory involvement is required.
Assist with training and integrating new employees into the department.
Understand department jobs and help ensure daily goals and schedules are met.
Vary work shifts as needed based on business and staffing requirements.