Warehouse Specialist-CANTON

Akron-Canton Regional Foodbank•Canton, OH

About The Position

The Warehouse Specialist performs manual tasks related to receiving, storing, sorting, inspecting, repacking, and distributing food and other donated products. Duties include unloading deliveries, repacking products, operating warehouse equipment, loading agency vehicles, maintaining the Marketplace, coordinating volunteers, and general maintenance and cleanup. The position must be flexible to work in both the warehouse dock and volunteer center according to workload demands. The role supports volunteer projects by preparing and coordinating activities, orienting and training volunteers, recording metrics, and receiving donations. It also supports order fulfillment, shipping and receiving, and distribution, including preparing replenishment pallets, staging orders, checking incoming shipments, using powered equipment, loading agency vehicles, and maintaining Marketplace items. The position is based at the Akron-Canton Regional Foodbank and pays $18 per hour. The regular schedule is Monday through Friday, 6:00 a.m. to 2:00 p.m., with flexibility to work overtime as needed, including evenings or weekends.

Requirements

Minimum high school diploma and basic math skills.
Three years of warehouse experience preferred.
Three to five years of customer service experience required.
Passion for serving others and a mission-oriented approach.
Ability to work effectively and patiently with diverse individuals, including children, young adults, older adults, and people with physical or mental challenges.
Ability to follow applicable American Institute of Baking, Feeding America, Food and Drug Administration, United States Department of Agriculture, Occupational Safety and Health Administration, and Foodbank safety regulations and procedures.
Ability to maintain accurate records and metrics.
Ability to count and use basic math skills for bin-slot product handling.
Commitment to outstanding customer service.
Ability to work effectively and patiently with employees, donors, vendors, and customers.
Ability to operate, or be trained to operate, a pallet jack or tow motor, and pass OSHA testing for lift truck operation.
Basic computer knowledge.
Punctuality, dependability, and flexibility to work overtime as needed, including evenings or weekends.

Nice To Haves

Three years of warehouse experience preferred.

Responsibilities

Orient, train, and interact with volunteers, preparing them for projects in accordance with Foodbank policies and procedures.
Coordinate food salvage and repack projects, accurately record and maintain metrics, and receive and record donations.
Assist with quarterly inventory and set up, coordinate, and clean up volunteer projects.
Prepare replenishment pallets for delivery to the Akron warehouse.
Perform daily housekeeping as directed by Warehouse Leadership.
Pick add-on products, such as produce, for agency orders from designated warehouse storage.
Stage agency orders in designated warehouse locations.
Unload incoming food deliveries from outside carriers and Foodbank Fleet Drivers.
Complete safety checks before unloading and verify counts, weights, and related information against bills of lading.
Follow the put-away plan for incoming products as directed by the Senior Manager, Operations.
Operate powered equipment, including high mast lift trucks, lift trucks, and hand trucks, to move materials.
Use appropriate powered equipment to load agency vehicles of varying sizes.
Maintain Marketplace items, including their quality, organization, replenishment, and cleanup.
Provide daily documentation and report personally distributed Marketplace pounds to the Distribution Office.