Warehouse Outbound Supervisor (Bilingual in English & Chinese) - Small Package

YQN•Linden, NJ

17h•Onsite

About The Position

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services. We are seeking a Warehouse Outbound Supervisor (Bilingual in English & Chinese) to lead our outbound team for large items. This role involves overseeing staffing, training, safety, and driving efficiency in our outbound operations. The ideal candidate will have a strong understanding of logistics, experience in bulky item operations, and excellent leadership and language skills.

Requirements

At least 1 year of experience in large/bulky item outbound operations.
Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
Fluent in both English and Mandarin.

Nice To Haves

Bachelor’s Degree in Logistics, Supply Chain, or related field preferred.

Responsibilities

Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.