Merchant Consultant - Bilingual in Chinese

Universal Processing • San Jose, CA

1d • $4,500 - $4,500

About The Position

The Merchant Consultant is a mid-level sales role and serves as the first point of contact for clients and a brand ambassador for Universal Processing. The role introduces the company’s business solutions to clients, including payment, merchant financing, and marketing solutions. Candidates should be goal-driven, resilient, people-oriented, and fluent in Chinese, including reading and writing. The position includes one month of paid on-the-job training. Compensation is an exempt position with a monthly salary of $4,500 during the probationary period, increasing to $5,000 per month after successful completion. Uncapped commission and bonuses are also offered.

Universal Processing is a minority-owned fintech company that serves small and medium-sized businesses. Founded in 2003, the company focuses on customer service, support, care, and reasonable pricing, and serves 22,000 clients nationwide. The company is an equal employment opportunity employer.

Requirements

• Must be authorized to work in the United States at the time of hire.
• Native or fluent proficiency in Chinese, including the ability to read and write.
• High school degree or equivalent required.
• Two to four years of sales and/or customer service experience required.
• Strong communication, critical-thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivation.
• Ability to work independently and be results-driven.

Nice To Haves

• Bachelor’s degree in Business, Business Administration, Communications, Finance, or a related field.
• Previous experience in the merchant services industry.

Responsibilities

• Generate leads, cold-call, and prospect potential clients.
• Conduct in-person meetings to determine customer needs and present customized payment, merchant financing, and marketing solutions.
• Analyze clients’ payment-processing statements to assess pricing and prepare proposals.
• Follow up with prospective merchants to review product and service features, benefits, and terms.
• Close sales in a timely and effective manner.
• Identify potential lead sources and develop and maintain new ones.
• Develop new sales opportunities within the existing client base.
• Build and maintain relationships with referrals and affiliates.
• Create and develop marketing programs to increase sales.

Benefits

• One month of paid on-the-job training
• Medical coverage
• Vision coverage
• Dental coverage
• Generous paid time off
• 401(k)
• Uncapped commission
• Generous bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED