Merchant Consultant - Bilingual in Vietnamese
About The Position
The Merchant Consultant is a mid-level sales position and the first point of contact for clients. The consultant represents Universal Processing by introducing its business solutions and helping clients select customized payment, merchant financing, and marketing solutions. The role is intended for a Vietnamese-fluent speaker and requires the ability to read and write Vietnamese. The position is exempt and pays $4,500 per month during the probationary period, increasing to a base rate of $5,000 per month after successful completion of probation. The role also offers uncapped commission and bonuses. Universal Processing is a minority-owned fintech company serving small and medium-sized businesses. It emphasizes customer service and support, including serving clients in the languages they speak. The company states it provides one month of paid on-the-job training, medical, vision, and dental coverage, generous paid time off, and a 401(k).
Requirements
- Must be authorized to work in the United States at the time of hire.
- Native or fluent Vietnamese proficiency, including the ability to read and write Vietnamese.
- High school degree or equivalent required.
- Two to four years of sales and/or customer service experience required.
- Strong communication skills, critical thinking, attention to detail, and analytical abilities.
- Strong desire to succeed in a competitive market and self-motivation.
- Ability to work independently and be driven by results.
Nice To Haves
- Bachelor’s degree in Business, Business Administration, Communications, Finance, or a related field preferred.
- Previous experience in the merchant services industry is an asset.
Responsibilities
- Generate leads, cold-call, and prospect potential clients.
- Conduct in-person meetings to determine customer needs and present customized payment, merchant financing, and marketing solutions.
- Assess clients’ payment processing statements to conduct pricing analysis and initiate proposals.
- Follow up with potential merchants to review product and service features, benefits, and terms.
- Close sales in a timely and effective manner.
- Identify, develop, and maintain new lead sources.
- Develop new sales opportunities within the existing client base.
- Build and maintain relationships with referral sources and affiliates.
- Create and develop marketing programs to increase sales.
Benefits
- One month of paid on-the-job training
- Medical coverage
- Vision coverage
- Dental coverage
- Generous paid time off
- 401(k)
- Uncapped commission
- Generous bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
