Medical Assistant (Bilingual - Vietnamese)

ChenMed•Philadelphia, PA

4d•$17 - $24•Onsite

About The Position

The Medical Assistant (Care Promoter 1) is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting, depending on the size, location, and type of center. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing comprehensive primary care to a defined patient population. Candidates must be bilingual in English and Vietnamese, with spoken and written fluency in both languages. The position supports patient care through vital-sign measurement, patient-history documentation, routine screenings, examination assistance, specimen collection, basic waived lab testing, and other non-critical medical procedures under physician direction. It also involves administrative and communication tasks, maintaining supplies and equipment, documenting care, supporting medication processes when authorized, and providing health coaching and follow-up to patients. The employer describes itself as a family-owned, physician-led organization focused on improving healthcare for seniors. The posted pay range is $17.00–$24.26 per hour. Final compensation depends on factors including experience, education, and geographic location; the position may also be eligible for bonuses or commissions. Employee benefits information is linked in the posting, which also mentions career development, advancement opportunities, and work-life balance.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, EMT, or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Spoken and written fluency in English and Vietnamese.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time-management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer-operation skills.
Attention to detail and ability to maintain accurate reports and data.
Ability to maintain organized systems that support timely patient flow and remain calm in busy or stressful situations.
Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Willingness and ability to travel locally and/or regionally up to 10% of the time as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their condition to the appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens and perform basic waived lab tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay information for physicians.
Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.
Travel locally and/or regionally up to 10% of the time to help cover other centers as needed.