Warehouse Operations Supervisor

NFI Industries • Coolbaugh Township, PA

4d

About The Position

The Warehouse Operations Supervisor is responsible for efficient day-to-day warehouse operations, with particular emphasis on supervising warehouse personnel and achieving daily production goals. The role oversees shipping and receiving, staffing and productivity, equipment utilization, employee development and relations, and warehouse safety and security. The supervisor also prepares end-of-shift reports, supports operational improvements, and works with management and Human Resources on employee matters.

Requirements

• Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
• High school diploma required.
• Experience with Warehouse Management Systems.
• Ability to work in a fast-paced, quickly changing environment.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Experience with or willingness to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse and mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more areas as necessary.
• Excellent talent management and team-building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills, particularly with external clients.
• Excellent analytical and mathematical skills.
• Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
• Ability to stand and walk for up to 10–12 hours.
• Ability to lift and move totes weighing up to 50 pounds.
• Ability to bend, lift, stretch, and reach regularly below the waist and above the head.
• Ability to walk frequently throughout a distribution center and surrounding areas; facilities are over a quarter mile in length.
• Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all areas of the building without limitations.

Nice To Haves

• Manhattan Warehouse Management System experience preferred.
• Experience with seasonal workforces is a plus.
• Bilingual English/Spanish preferred; may be required in some locations.

Responsibilities

• Develop and implement shipping and receiving schedules and work assignments to meet operational goals.
• Directly supervise warehouse personnel and assign work based on employees’ skills and backgrounds.
• Supervise inbound and outbound shipments to ensure accuracy and timely completion.
• Ensure equipment is used efficiently and coordinate equipment maintenance with management.
• Review daily work objectives and determine shift productivity requirements to meet building objectives.
• Partner with other leaders to balance labor and maintain appropriate staffing levels.
• Prepare and submit daily end-of-shift reports.
• Recommend and support initiatives and programs to improve operations.
• Conduct daily pre-shift meetings covering previous-shift productivity, operational issues, workload forecasts, and relevant company information.
• Assist in developing programs to train and motivate personnel and improve effectiveness.
• Assist in developing onboarding programs for new personnel and ensure the programs are followed.
• Maintain effective human resources practices with direct reports and ensure compliance with corporate and departmental policies and procedures.
• Work with Management and Human Resources to resolve employee relations issues, discipline matters, problems, and terminations.
• Provide feedback, coaching, guidance, and recognition to develop employees’ skills.
• Participate actively in employee development and talent selection.
• Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
• Maintain accurate timekeeping records.
• Stay current on relevant information, tools, and systems as part of ongoing self-development.
• Travel to other warehouses and participate in department or company meetings as necessary.
• Ensure safe, clean, and efficient warehouse operations that meet service standards.
• Support safety programs and OSHA compliance to maintain a safe work environment.
• Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensure employees complete a daily pre-flight and review it daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager