Warehouse Operations Supervisor

Owens & Minor • Hanover, MD

17h • $75,000 - $80,000

About The Position

The Warehouse Operations Supervisor oversees daily warehouse and distribution operations while driving continuous improvement to enhance efficiency and productivity. The role supervises and supports the operations team, maintains operational efficiency, and fosters a culture of continuous improvement. It also oversees teammate training, performance, schedules, and adherence to company procedures and safety standards. The schedule is Monday through Friday.

Requirements

• At least 3 years of professional supply chain or warehouse operations experience demonstrating leadership capability; healthcare, medical, or medical-device industry experience is preferred.
• Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Ability to work quickly and effectively in a matrix environment.
• Demonstrated leadership potential and people-management skills, including the ability to lead, coach, and mentor teammates at all levels.
• Proven team-building skills, internally and externally, and the ability to motivate and direct others’ work.
• Ability to analyze information, draw conclusions, apply continuous improvement methodologies, and standardize processes across multiple sites and functions.

Nice To Haves

• Bachelor’s degree preferred.
• Experience leading a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Lean Six Sigma certification or similar credentials.
• Proficiency in data analysis and process-mapping tools.

Responsibilities

• Supervise and support the operations team to ensure work is completed efficiently and safely.
• Identify opportunities for process improvement and implement strategies using Lean, Six Sigma, or other methodologies.
• Track key performance indicators (KPIs), analyze data, and recommend process changes.
• Train and mentor teammates on continuous improvement tools and techniques.
• Ensure operations comply with company policies and safety standards.
• Manage teammate time, attendance, and schedules, including work shifts and vacation, for assigned functional areas.
• Provide proactive performance feedback, coaching, and corrective action as needed.
• Oversee training for assigned functions and ensure teammates receive appropriate job-function training.
• Make succession-planning recommendations and help identify, attract, develop, coach, and retain talent.
• Achieve assigned functional-area KPIs for safety, quality, productivity, and turnover.
• Recommend and implement customer-service improvements for assigned functions; resolve service-quality, pick/pack/ship, and delivery issues.
• Coordinate with local Account Management, Transportation, the Client Engagement Center (CEC), and Corporate Operations as needed.
• Support and implement the conversion of new customers at the distribution center to ensure successful business implementation.
• Supervise adherence to company-developed standard operating procedures (SOPs) and work instructions (WIs) for warehouse management and transportation.

Benefits

• Medical, dental, and vision plans beginning on day one for full-time teammates.
• Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-paid life insurance and disability coverage.
• Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
• Adoption assistance, fertility benefits through the medical plan, and parental leave.
• Health Savings Account (HSA) and 401(k), along with other voluntary benefits.
• Paid sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
• Teammate Assistance Program, Calm Health, cancer resource services, and discount programs at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed