Warehouse Operations Supervisor

GEODIS•Fontana, CA

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The role plans work schedules, responds to changing labor needs, manages labor hours and payroll using an electronic timekeeping system, and interviews and trains team members. It also supports employee development by appraising performance, recognizing employees, addressing complaints, and resolving problems. The supervisor ensures the team understands and works toward performance goals, recommends process improvements, reviews records for accuracy and procedural compliance, and checks that stock levels are adequate. The position enforces company and customer policies and procedures, including safety requirements; schedules special and periodic inventories; investigates inventory discrepancies and recommends corrective action; and checks work for accuracy, neatness, and compliance with policies and ISO9002 procedures. Other duties include standardizing procedures to improve efficiency, preparing reports for leadership, helping maintain warehouse properties, and submitting service billing information to customer services representatives. For food accounts, the incumbent must report food safety problems to senior management so action can be initiated. The supervisor leads distribution center employees in accordance with organizational policies and applicable laws; other duties may be assigned.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.

Nice To Haves

  • One year of supervisory experience preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff and direct work related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs.
  • Prepare work schedules and respond quickly and effectively to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business support staff development, including appraising performance, rewarding employees, addressing complaints, and resolving problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy, compliance with established procedures, and adequacy of stock levels.
  • Ensure compliance with company and customer policies and procedures, including safety.
  • Schedule work for special and periodic inventories.
  • Trace item histories to investigate inventory discrepancies and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and conformance to policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the physical properties of the warehouse.
  • Submit weekly, monthly, and other special services billing to customer services representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management to initiate action.
  • Perform other duties as required and assigned.

Benefits

  • Access to telemedicine from day one at no cost.
  • Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • Early access to earned pay.
  • Some jobs offer bonus opportunities.
  • GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
  • Volunteer opportunities and opportunities to donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Career growth and promotion opportunities.
  • A safe, clean, and healthy work environment.
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