The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The role plans work schedules, responds to changing labor needs, manages labor hours and payroll using an electronic timekeeping system, and interviews and trains team members. It also supports employee development by appraising performance, recognizing employees, addressing complaints, and resolving problems. The supervisor ensures the team understands and works toward performance goals, recommends process improvements, reviews records for accuracy and procedural compliance, and checks that stock levels are adequate. The position enforces company and customer policies and procedures, including safety requirements; schedules special and periodic inventories; investigates inventory discrepancies and recommends corrective action; and checks work for accuracy, neatness, and compliance with policies and ISO9002 procedures. Other duties include standardizing procedures to improve efficiency, preparing reports for leadership, helping maintain warehouse properties, and submitting service billing information to customer services representatives. For food accounts, the incumbent must report food safety problems to senior management so action can be initiated. The supervisor leads distribution center employees in accordance with organizational policies and applicable laws; other duties may be assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED