Warehouse Operations Supervisor

GEODIS Career•Roanoke, TX

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises employees carrying out order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The role prepares work schedules, responds to changing labor needs, manages labor hours and payroll in an electronic timekeeping system, and interviews and trains team members. It supports staff development through performance appraisals, employee recognition, complaint handling, and problem resolution, while ensuring the team understands and works toward performance goals. The supervisor reviews records and stock levels for accuracy and compliance, coordinates special and periodic inventories, investigates discrepancies, recommends corrective actions and process improvements, and standardizes procedures to improve efficiency. The role assigns and reviews work for accuracy and conformance with policies and ISO9002 procedures, prepares reports for leadership, supports warehouse property maintenance, submits service billing, and ensures compliance with company and customer policies, including safety. For food accounts, the incumbent reports food safety problems to senior management. Other duties may be assigned as required. The schedule is Monday through Friday, 4:00 p.m. to 12:30 a.m. GEODIS describes itself as a global third-party logistics provider and highlights a safe, clean, and healthy work environment, career growth, and an inclusive culture.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to use common-sense understanding to carry out written, oral, or diagram-based instructions.

Nice To Haves

  • One year of supervisory experience preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff performing order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related activities.
  • Prepare work schedules and respond to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business support staff development by appraising performance, rewarding employees, addressing complaints, and resolving problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend warehouse or distribution center process improvements.
  • Review records for accuracy and procedural compliance, and determine whether stock levels are adequate.
  • Ensure compliance with company and customer policies and procedures, including safety.
  • Schedule special and periodic inventories.
  • Investigate inventory discrepancies and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and compliance with policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the warehouse’s physical properties.
  • Submit weekly, monthly, and other special services billing to customer services representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management to initiate action.
  • Perform other duties as required and assigned.

Benefits

  • Bonus opportunities for some jobs.
  • Access to earnings on demand and the option to get paid early.
  • Telemedicine at no cost from day one.
  • Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • Career growth and promotion opportunities.
  • One-time grants through the GEODIS Compassion Fund for teammates experiencing unexpected catastrophes.
  • Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Inclusive culture and employee resource groups.
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