Warehouse Operations Supervisor

GEODIS Career•Newville, PA

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The role prepares work schedules, responds to changing labor needs, manages labor hours and payroll through an electronic timekeeping system, and interviews and trains team members. It also supports employee development, performance management, and the resolution of complaints and problems while ensuring the team understands and works toward performance goals. The supervisor reviews records and stock levels, oversees special and periodic inventories, investigates inventory discrepancies, and recommends corrective actions. The position assigns and reviews work for accuracy and compliance with company policies and ISO9002 procedures, identifies ways to improve efficiency, prepares reports for leadership, helps maintain warehouse facilities, and submits service billing information. The role ensures compliance with company and customer policies, including safety requirements. For food accounts, the incumbent reports food safety problems to senior management. Other duties may be assigned.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.

Nice To Haves

  • One year of supervisory experience is preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff performing order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related work.
  • Prepare work schedules and respond effectively to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business staff development by appraising performance, rewarding employees, addressing complaints, and resolving problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy, compliance with procedures, and adequacy of stock levels.
  • Ensure compliance with company and customer policies and procedures, including safety requirements.
  • Schedule special and periodic inventories.
  • Trace item histories to investigate inventory discrepancies and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and conformance to policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the physical properties of the warehouse.
  • Submit weekly, monthly, and other special services billing to customer services representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management so action can be initiated.
  • Perform other duties as required and assigned.

Benefits

  • Bonus opportunities for some jobs.
  • Access to earnings on demand, with payday available early.
  • No-cost telemedicine from day one.
  • Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
  • Career growth and promotion opportunities.
  • Volunteer opportunities and opportunities to participate in or donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Employee Resource Groups and inclusive-culture activities.
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