Warehouse Operations Supervisor
About The Position
The Warehouse Operations Supervisor coordinates daily distribution center activities and supervises staff performing order fulfillment and management, inventory management, stocking, material handling, equipment use, and related work. The supervisor schedules and directs work, responds to changing labor needs, manages labor hours and payroll in an electronic timekeeping system, and supports employee training, development, performance reviews, and problem resolution. The role monitors performance goals and compliance with company and customer procedures, including safety requirements. It reviews records and stock levels, schedules inventories, investigates inventory discrepancies, and recommends corrective actions and process improvements. The supervisor also standardizes procedures to improve efficiency, prepares reports for leadership, helps maintain warehouse physical properties, and submits service billing. For food accounts, the role reports food safety problems to senior management. Other duties may be assigned.
Requirements
- High school diploma or GED equivalent.
- Minimum 3 to 5 years of related warehouse and/or distribution center experience.
- Experience with warehouse equipment.
- Experience with warehouse management systems.
- Experience with labor management systems.
- PC literacy and experience with Microsoft Outlook, Word, and Excel.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.
Nice To Haves
- One year of supervisory experience preferred.
Responsibilities
- Coordinate daily activities within the distribution center.
- Supervise staff and direct work related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs.
- Prepare work schedules and respond effectively to unexpected labor needs.
- Manage labor hours and payroll using an electronic timekeeping system.
- Interview and train prospective and new team members.
- Oversee business support staff development, including performance appraisals, employee recognition, complaint handling, and problem resolution.
- Ensure the team understands and works toward performance goals.
- Recommend process improvements within the warehouse or distribution center.
- Review records for accuracy, compliance with procedures, and adequacy of stock levels.
- Ensure compliance with company and customer policies and procedures, including safety requirements.
- Schedule work for special and periodic inventories.
- Trace item histories to investigate discrepancies between inventory and stock control records, and recommend corrective actions.
- Assign duties and examine work for accuracy, neatness, and conformance with policies and ISO9002 procedures.
- Study and standardize procedures to improve team efficiency.
- Prepare reports for leadership.
- Assist in maintaining the physical properties of the warehouse.
- Submit weekly, monthly, and other special-services billing to customer services representatives.
- Supervise distribution center employees in accordance with organizational policies and applicable laws.
- For food accounts, report food safety problems to senior management to initiate action.
- Perform other duties as required and assigned.
Benefits
- Fair pay; some jobs include bonus opportunities.
- Access to earnings on demand and the option to receive payday early.
- Free telemedicine access from day one.
- Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
- Paid holidays and time off.
- Short-term disability.
- New parent leave.
- GEODIS Compassion Fund one-time grants for teammates affected by unexpected catastrophes.
- Volunteer or donation opportunities through the GEODIS Foundation and GEODIS Compassion Fund.
- Career growth and promotion opportunities.
- Inclusive culture and Employee Resource Groups.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
