Warehouse Operations Supervisor
About The Position
The Warehouse Operations Supervisor provides direction to the PM Shift order fulfillment team, helping ensure timely delivery of orders and commitments. The role leads team members, supports effective stakeholder relationships, and maintains a focus on detail, operational KPIs, and financial goals in a dynamic warehouse environment. The supervisor works with the DC Manager to plan labor requirements based on forecasts and client direction. They oversee training and team development, communicate performance expectations and feedback, and drive operational performance while working within service-level agreements. The role also requires adherence to safety, security, and operating procedures and maintaining safe, clean work and storage areas. Schedule: Monday through Friday, 2:30 PM–11:00 PM. Location: 1575 Van Buren Rd, Easton, PA 18045. Starting pay: $62,000–$77,500.
Requirements
- At least 3 years of experience leading a warehouse or light industrial team.
- Excellent technical capabilities, including proficiency with a warehouse management system (WMS).
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize duties, follow through on assignments with minimal direction, and maintain strong attention to detail.
- Experience with continuous improvement tools or methodologies to drive customer fulfillment, quality, efficiency, and safety.
- Experience leading personnel to ensure assigned activities are performed effectively and efficiently.
- Ability to be flexible and adapt to changing priorities.
- Trustworthy and moral character; pre-employment background and drug tests are used.
- Proficiency with Microsoft Office applications, specifically Outlook.
- Physical ability to lift and carry up to 50 lbs., walk and stand for extended periods, climb ladders or stairs, work comfortably at heights in elevated areas, and tolerate dust, dirt, noise, odors, heat, and cold.
Nice To Haves
- A bachelor’s degree in Supply Chain, Logistics, or a related field.
Responsibilities
- Provide direction to the PM Shift order fulfillment team to support timely delivery of orders and commitments.
- Ensure the training, cross-training, and development of team members.
- Communicate, monitor, and drive goals and operational performance metrics while working within SLA.
- Collaborate with the DC Manager to plan labor requirements based on forecasts and client direction.
- Communicate expectations and provide regular performance feedback.
- Follow NRI safety rules, safety procedures, security protocol, and standard operating procedures.
- Keep work and storage areas safe, clean, and tidy at all times.
- Perform other duties as requested.
Benefits
- Staff purchase program.
- Staff benefits plan with a choice of benefits.
- Flexible and fun work environment.
- Internal opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
