Warehouse Operations Supervisor

GEODIS•Bethlehem Township, PA

About The Position

The Warehouse Operations Supervisor coordinates daily distribution center activities and supervises employees and business support staff. The role oversees order fulfillment and management, inventory, stocking, material handling, equipment use, staffing, payroll, training, performance, safety, and compliance with company, customer, and ISO9002 procedures. The supervisor also reviews records and stock levels, schedules inventories, investigates inventory discrepancies, recommends process improvements, prepares reports, helps maintain warehouse property, and submits service billing to customer service representatives. For food accounts, the incumbent must report food safety problems to senior management. Other duties may be assigned.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.

Nice To Haves

  • One year of supervisory experience preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff and direct work related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs.
  • Prepare work schedules and respond effectively to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Develop business support staff, appraise performance, reward employees, address complaints, and resolve problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy and procedural compliance, and determine whether stock levels are adequate.
  • Ensure compliance with company and customer policies and procedures, including safety requirements.
  • Schedule work for special and periodic inventories.
  • Trace item histories to investigate inventory discrepancies and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and compliance with policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the physical properties of the warehouse.
  • Submit weekly, monthly, and other special services billing to customer service representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management to initiate action.
  • Perform other duties as required and assigned.

Benefits

  • Fair pay; some jobs include bonus opportunities.
  • On-demand access to earnings and the option to get paid early.
  • Day-one telemedicine at no cost.
  • Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • A safe, clean, and healthy work environment.
  • Support for career advancement and promotion.
  • One-time grants through the GEODIS Compassion Fund for teammates experiencing unexpected catastrophes.
  • Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • An inclusive culture and Employee Resource Groups.
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