Warehouse Operations Supervisor

Owens & Minor•Southaven, MS

18d•$75,000 - $77,000

About The Position

Owens & Minor is hiring a Warehouse Operations Supervisor for its Southaven, Mississippi distribution center. The role coordinates daily operations across multiple departments and business units, providing hands-on leadership to support safe, efficient, customer-focused inbound and outbound operations. The supervisor oversees workforce planning, customer service, KPI performance, and teammate development, while managing changing workloads, resolving operational issues, and driving accountability and continuous improvement. The anticipated annual compensation range is $75,000–$77,000, plus an annual incentive bonus opportunity of up to 10%. Actual compensation may vary based on job-related factors including experience, skills, education, and location. This position requires mandatory overtime, including weekday and weekend hours, based on business needs. Applications are accepted on an ongoing basis.

Requirements

At least 3 years of leadership experience managing a multifaceted warehouse, distribution, production, or similar operation.
At least 5 years of experience in a warehouse or production environment.
Demonstrated experience leading cross-functional teams.
Experience developing and coaching teammates and holding them accountable for performance.
Strong organizational, communication, analytical, and problem-solving skills.
Ability to manage multiple assignments, priorities, and people simultaneously.
Ability to respond effectively to changing workloads and business priorities.
Strong written and verbal communication skills.
Ability to evaluate reports, identify issues and trends, perform root-cause analysis, and communicate findings to management.
Self-motivated, highly organized, creative, and enthusiastic team player with a strong interest in training and teammate development.
Strong sense of urgency and demonstrated initiative.

Nice To Haves

Experience with continuous improvement concepts and implementation.
Four-year undergraduate degree or equivalent combination of education and experience.
Prior SAP experience.
Strong Warehouse Management System experience, preferably RedPrairie, JDA, or Blue Yonder.
Intermediate to advanced Microsoft Office skills, including Outlook, Word, Excel, Teams, PowerPoint, SharePoint, and OneDrive.
Bilingual English/Spanish skills.
Experience implementing continuous improvement methodologies and establishing processes for ongoing improvement.
Strong analytical capabilities, including evaluating reports, identifying issues and trends, and making recommendations to management.

Responsibilities

Coordinate and oversee daily distribution center activities, including receiving, putaway, replenishment, planning and allocation, picking, loading, dispatching, customer service, and related functions.
Assign teammates and Team Leaders to operational functions according to business needs.
Establish work schedules and ensure assignments are adequately staffed, implemented, and completed.
Monitor workflow and maximize efficiency through wave planning, shipment allocation, work release, customer service, queue management, transportation coordination, equipment availability, appointment scheduling, and dispatching.
Analyze and resolve operational problems and help teammates resolve work-related issues.
Partner with the Operations Manager and other supervisors to improve business efficiency and maintain operational performance.
Ensure inbound and outbound loads are closed daily in JDA, CSW, and SAP.
Maintain and report daily, weekly, and monthly KPIs, and provide root-cause analysis and action plans when goals are missed.
Oversee OSD error tracking and ensure information is accurately maintained, communicated, and resolved.
Create and maintain a cross-training matrix to ensure coverage of critical operational functions.
Coordinate with Inbound, Outbound, Inventory, Transportation, and other cross-functional teams.
Develop teammates and Team Leaders through coaching, training, goal setting, and performance management.
Promote accountability and support a positive, productive, safety-focused work environment.
Screen and hire warehouse teammates and ensure new and existing teammates receive appropriate job training.
Ensure safe and efficient operation of material-handling equipment and warehouse machinery.
Work with Operations leadership to develop and execute initiatives that improve efficiency, customer quality, and teammate performance.
Monitor distribution center performance, identify trends through root-cause analysis, address issues, and drive continuous improvement.
Analyze and interpret data and reports from JDA, SAP, Power BI, CSW, SmartSolve, and other operational systems.
Communicate effectively with senior management, peers, teammates, and internal and external contacts.
Perform advanced analysis and resolve routine and complex operational inquiries.
Support customer service activities and address related issues as needed.
Work mandatory overtime, including weekday and weekend hours, based on business needs.

Benefits

Medical, dental, and vision benefits starting on day one of employment for full-time teammates.
Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
Employer-paid life insurance and disability coverage.
Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
Adoption assistance, fertility benefits through the medical plan, and parental leave.
Health Savings Account (HSA) and 401(k).
Paid sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs at no cost.
Annual incentive bonus opportunity of up to 10%.
Career growth opportunities.
Tuition reimbursement.
401(k) matching.
Employee Stock Program.