Warehouse Operations Supervisor

NFI Industries • Wilmer, TX

13d • Onsite

About The Position

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse, with particular emphasis on supervising warehouse personnel and achieving daily production goals. The available shift is 2nd shift.

The supervisor oversees warehouse operations, employee relations and development, and safety and security. This includes managing shipping and receiving schedules, supervising inbound and outbound shipments, assigning personnel, coordinating equipment maintenance, monitoring productivity, balancing labor, and reporting on shift results. The role also involves training and coaching employees, maintaining timekeeping records, supporting employee development, and working with management and Human Resources on employee relations matters.

The position supports safe, clean, and efficient warehouse operations, OSHA compliance, accident reporting, and daily pre-flight checks. The supervisor may travel to other warehouses and attend department or company meetings as needed. Work may involve irregular or extended hours, including nights, weekends, and holidays, according to customer needs.

Requirements

• A bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
• High school diploma required.
• Experience with Warehouse Management Systems.
• Ability to work in a fast-paced, quickly changing environment.
• Ability to handle changing priorities and exercise good judgment in stressful situations.
• Experience with or willingness to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse and mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
• Excellent talent management and team-building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills, specifically with external clients.
• Excellent analytical and mathematical skills.
• Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
• Ability to stand and walk for up to 10–12 hours.
• Ability to lift and move totes weighing up to 50 pounds.
• Ability to bend, lift, stretch, and reach regularly both below the waist and above the head.
• Ability to walk frequently throughout a distribution center and surrounding areas; facilities are over a quarter mile in length.
• Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all building areas without limitations.

Nice To Haves

• Experience with seasonal workforces is a plus, but is not required.
• Manhattan is the preferred Warehouse Management System.
• Bilingual English/Spanish; may be required in some locations.

Responsibilities

• Develop and implement shipping and receiving work schedules and assignments to meet operational goals.
• Directly supervise warehouse personnel and match employees’ skills and backgrounds to required work.
• Supervise inbound and outbound shipments to ensure accuracy and timely handling.
• Ensure equipment is used efficiently and coordinate equipment maintenance with management.
• Review daily work objectives and determine shift productivity requirements to meet building goals.
• Partner with other leaders to balance labor and maintain appropriate staffing levels.
• Prepare and submit daily end-of-shift reports.
• Recommend and work on initiatives and programs to improve operations.
• Conduct daily pre-shift meetings covering prior-shift productivity, operational issues, workload forecasts, and other company information.
• Assist in developing programs to train and motivate personnel and improve effectiveness.
• Assist in developing onboarding programs for new personnel and ensure they are followed.
• Maintain sound human resources practices with direct reports and ensure adherence to corporate and department policies and procedures.
• Work with management and Human Resources to resolve employee relations issues, discipline matters, problems, and terminations.
• Provide feedback, coaching, guidance, and recognition to support employee skill development.
• Participate actively in employee development and talent selection.
• Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
• Maintain accurate timekeeping records.
• Stay current on relevant information, tools, and systems as part of ongoing self-development.
• Travel to other warehouses and participate in department or company meetings as necessary.
• Ensure safe, clean, and efficient warehouse operations that meet service standards.
• Support safety programs and OSHA compliance to maintain a safe work environment.
• Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensure employees complete a daily pre-flight and review it daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager